Customer Fees

Standard Fee

Our standard fee is 30% of profit, determined per arbitrage cycle. This fee includes VAT. An arbitrage cycle starts with sending a foreign exchange payment, and ends after arbitrage trading has taken place and a ZAR withdrawal returning your capital (and profit) to your bank account is completed.

Profit is determined as the difference between the ZAR sent via foreign exchange and the ZAR withdrawn to your bank account (* see note below). Expenses that are taken into account include:

  • Trading fees charged by exchanges
  • Deposit and withdrawal fees charged by exchanges
  • Fees incurred from foreign exchange and foreign payments by banks and intermediaries
  • Fees for any additional optional services provided by Arbatunity or other entities
Note: Often there is a small volume of crypto assets left over from trading that fall below minimum trade volumes. The difference between left over amounts at the beginning and end of an arbitrage cycle are also taken into account.

Waivers and Variations to the Standard Fee

At our discretion Arbatunity may waiver or lessen the fee to compensate lower than expected returns or actions by us or third parties that incurred additional unexpected costs.

Arbatunity provides a protection policy for your capital. If arbitrage cycles complete in a loss, and you have complied with conditions provided by us on our platform to quality for capital protection, Arbatunity will provide a credit in the form of a credit note to bring your return (after the credit) to net zero.

Further Terms and Conditions

Additional terms, conditions and information regarding fees and billing are provided in our Terms of Engagement as well as our Client Mandate which is provided to you for signature when you sign up as a customer.

© 2025 by Arbatunity.  
Arbatunity is an authorised financial service provider (FSP 53713), and is an active member of The Crypto Asset Association of South Africa (CAASA).
 Risks | Privacy Policy | Fees | Glossary | Legal