Customer Fees

Investment Management Fees

Our standard management fee is 1% of the total value of assets under management. Assets under management includes any crypto assets custodied by us or our partners, and any local currency that is being used in any interest, staking or earning program. Idle local currency is not included in total value of assets under management.

Because the total Rand value of your investments will fluctuate from day to day, an average will be used based on hourly value snapshots, and the fees will be billed monthly.

Trading fees are 0.2% of the value of the trade. Fees will be deducted in local currency as much as possible, however if necessary, crypto assets may be sold off to cover fees.

We will charge a commission fee on any interest, staking rewards or similar earnings. This does not include trading profits or gains. This commission is disclosed when locking funds into any of these programs, and are subject to change.

No fee is charged for performance in asset prices, or on realised or unrealised profit.

Local currency deposits are free for electronic funds transfers (EFTs). Local currency withdrawal fees are fixed at ZAR 30.00. The minimum withdrawal amount is state when issuing a withdrawal instruction.

Arbitrage Fees

Our standard fee is 30% of profit, determined per arbitrage cycle. This fee includes VAT. An arbitrage cycle starts with sending a foreign exchange payment, and ends after arbitrage trading has taken place and a ZAR withdrawal returning your capital (and profit) to your bank account is completed.

Profit is determined as the difference between the ZAR sent via foreign exchange and the ZAR withdrawn to your bank account (* see note below). Expenses that are taken into account include:

  • Trading fees charged by exchanges
  • Deposit and withdrawal fees charged by exchanges
  • Fees incurred from foreign exchange and foreign payments by banks and intermediaries
  • Fees for any additional optional services provided by Arbatunity or other entities
Note: Often there is a small volume of crypto assets left over from trading that fall below minimum trade volumes. The difference between left over amounts at the beginning and end of an arbitrage cycle are also taken into account.

Fees will be invoiced either after each arbitrage cycle, or less frequently. Fees will either be deducted directly from your profits, or will become payable via EFT on invoice.

Waivers and Variations to the Standard Fee

At our discretion Arbatunity may waiver or lessen the fee to compensate lower than expected arbitrage returns or actions by us or third parties that incurred additional unexpected costs.

When using our arbitrage service, Arbatunity provides a protection policy for your capital. If an arbitrage cycle completes in a loss, and you have complied with conditions provided by us on our platform to quality for capital protection, Arbatunity will provide a credit in the form of a credit note to bring your return (after the credit) to net zero.

Further Terms and Conditions

Additional terms, conditions and information regarding fees and billing are provided in our General Terms and Conditions (available to download) as well as our Client Mandate which is provided to you for signature when you sign up as a customer.

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Arbatunity is an authorised financial services provider (FSP 53713), and is an active member of The Crypto Asset Association of South Africa (CAASA).
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